Customer Service Officer(Maker/checker)

Customer Service Officer(Maker/checker) – Cooperative Bank of Oromia (S.C)

  • Duty Station
  • Bahir Dar Area Relationship office
  • Sultan Alimirah Branch (Located at Afar Region, Logiya Town )
    Required Competency
  • Knowledge of the bank’s products/services
  • Communication skills
  • Marketing skills
  • Basic IS skills
  • Ability to sell in bundle
  • Interpersonal skills
  • Service minded attitude
  • Learning agility (self-updating) attitude
  • Analytical thinking
  • Relationship building
    Education and Experience

BA Degree in Management /Marketing /Economics/ Accounting or business-related field with a minimum of One years of relevant banking experience

Main Role and Responsibility

  • Attend customers at the counter properly and with due respect,
  • Identify customers,
  • Selling the bank products and services
  • Process customers’ account opening and perform cross selling activities,
  • Properly Manage customer enquiries over the counter with due respect
  • Scan customers’ and authorized staffs’ signatures and photos,
  • Perform other assigned duties as deemed necessary
  • Salary and Benefits:    As per the Bank’s salary scale and benefits scheme
  • Terms of employment: Permanent after probationary period
  • Registration Deadline: December 15, 2021
  • Place of Registration: HCM located on Bole Road, on Dembel City Center 4th Floor (Kindly Uses lift N6)

Only interested applicants who fulfill the required knowledge, skill, abilities and other attributes should submit their CVs in person along with required credentials. Proven proficiency in Amharic and English languages are desirable and having Knowledge Local Language (Afar Languages) is advantageous for Vacancy number Five Up to Eight.

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About Chala Dandessa

Name: Chala Dandessa. I was born in West Shewa Zone, Chobi District of Oromia Region, Ethiopia in 1989. Founder of Ethiopians Today Website Currently I am Lecturer at Jimma Teachers College. Peace and Unity for our country! https://ethiopianstoday.com

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