A Step-by-Step Guide to Linking Your Fayda Digital ID to Your CBE Account Online
In an effort to modernize banking services and enhance security, the Commercial Bank of Ethiopia (CBE) now allows customers to link their national Fayda Digital ID to their bank account entirely online. This means you can complete the process from the comfort of your home or office—no need to stand in line at a branch.
Before you begin, please ensure you have the following ready:
- Your 16-digit Fayda Alias Number (FAN). (This is the unique identifier provided to you upon your Fayda registration.)
- The mobile phone number registered with your CBE account. (This is where you will receive all One-Time Passwords (OTPs) for verification.)
Follow these detailed steps to complete the linking process:
Step 1: Access the Official Portal https://cbefayda.cbe.com.et/
Open your web browser and navigate to the official CBE Fayda integration portal. Important: Always double-check the URL to ensure you are on the legitimate CBE website to protect yourself from phishing attempts.
Step 2: Enter Your Account Credentials
On the portal’s homepage, carefully enter your CBE account number in the designated field. Once entered, click the “Get OTP” button. The system will generate a secure One-Time Password and send it via SMS to your registered mobile number.
Step 3: First Verification (CBE Account Confirmation)
Check your phone for the SMS containing the OTP. Enter this code into the portal’s verification box and click “Verify OTP.” After successful verification, click “Log with OTP” to securely access the account-linking interface.
Step 4: Enter Your Fayda Alias Number (FAN)
You will now be prompted to link your digital identity. Input your complete 16-digit Fayda Alias Number (FAN) into the provided field. Double-check the digits to avoid errors. After entering your FAN, click the button to request another OTP. This second OTP is an extra security layer to confirm that you are the legitimate owner of both accounts.
Step 5: Final Verification and Consent
Retrieve the second OTP from your mobile device and enter it on the screen. Once verified, you will be asked to review the data-sharing consent. Click “Allow” to grant permission for the systems to communicate, then finalize your action by clicking “Accept and Update.”
Step 6: Confirmation of Submission
Upon successful completion, the system will display a confirmation message:
“Update complete. Pending Approval.”
This message indicates that your request has been successfully submitted to the CBE backend system. Please note that while the technical submission is instant, the final approval may take a short period as the bank performs a final validation check.
What to Expect Next:
- You will receive a final SMS or email notification once the linking is fully approved.
- If you encounter any errors during the process (e.g., OTP not received, FAN mismatch), ensure you have a stable network connection and that your mobile number is up-to-date with CBE. For persistent issues, contact CBE customer support via their official hotline or visit your nearest branch with your physical ID.
The post A Step-by-Step Guide to Linking Your Fayda Digital ID to Your CBE Account Online appeared first on Ethio Affairs.
