TikTok is back up and running after a two-hour outage that left frustrated users around the world unable to play videos
- According to DownDetector, problems started at around 09:40 GMT (04:40 ET)
- More than 8,000 complaints were logged about the Chinese-owned video app
TikTok is now back up and running after a two-hour outage that left frustrated users around the world unable to play videos.
According to DownDetector, a website which monitors such outages, the problems started at around 09:40 GMT (04:40 ET).
More than 8,000 complaints were logged about the app, which is owned by Chinese firm ByteDance.
The issue appeared to have been resolved by about 11:40 GMT (06:40 ET), although TikTok is yet to comment or reveal a cause for the outage.
A total of 53 per cent of users having issues reported problems with the app itself, 32 per cent with their feed and 15 per cent with their server connection.
More than 8,000 complaints were logged about the app, which is owned by Chinese firm ByteDance
Users in cities across Britain complained of experiencing issues, including those in London and Bristol.
Nikita Emma wrote: ‘Tiktok appears to be broken, couldn’t play video on repeat, I can still scroll, however my loo break was alot quicker than normal… So every cloud and all that.’
Twitter user Lichen Subscryb added: ‘Is anyone elses tiktok down? Mine wont play any videos’.
Another wrote: ‘Is TikTok down or smth because it keeps saying “cant play video”. what do I do with my life now.’
DownDetector collates reports of outages from multiple sources, including social media and mobile apps.
Last November the video app suffered an hour-long outage which affected thousands of users across the UK.
Just days later, it experienced another global outage.
TikTok is a Chinese social media app where users can live stream, create short videos and music videos and Gifs with a host of functions.
Last year it was revealed its users spend 197.8 million hours a day scrolling through the app – 10 times what Instagram users spend on its equivalent Reels.
The Beijing based social network has more than 1 billion monthly active users and the company is said to be worth around $75 billion (£58 billion).
Source: Daily Mail
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