CBE to Adjust Service Fees in September, Following Recent Revisions – Birr Metrics
The Commercial Bank of Ethiopia (CBE) will introduce a new round of service fee adjustments from September 29, 2025, affecting selected branch-based services.
Earlier in the recently closed fiscal year, CBE updated charges across its mobile and digital banking platforms. Withdrawals of any authorised amount remained free, but mobile money transfers that were once complimentary began incurring fees. Digital Banking account-to-account transfers now carry fees ranging from 3 birr for transactions up to 10,000 birr to 20 birr for transfers exceeding 300,000 birr. Mobile transfers to Telebirr and other wallets also attract charges, with a maximum fee of 15 birr for transfers above 10,000 birr, while internet banking to other banks largely remained unchanged.
CBE said customers will be informed in advance of any upcoming fee modifications, and routine charges for standard services will continue unless explicitly updated.
The bank recently reported total assets of 2.3 trillion birr and total deposits of 1.69 trillion birr, an increase of more than 515 billion birr during the fiscal year. Its customer base has grown to over 43.1 million, representing nearly half of the country’s banking market, and more than 92 percent of its financial transactions—valued at over 13 trillion birr—were conducted through digital platforms.
It also announced that its total deposits of 1.69 trillion birr—a record-breaking figure representing an increase of more than 515 billion birr in the 2024/25 fiscal year alone.
